Archive for the ‘librarian’ Category

What will libraries do with all that extra space? Fiction E-books outsell print hardcovers

July 19, 2012

  

Full year 2011 sales mark the critical mass for the sales shift away from fiction print editions to the E-book format.

Adult fiction ebooks outsold hardcovers in 2011-survey 

“Net sales of e-books jumped to 15 percent of the market in 2011 from 6 percent in 2010, according to a report by the Association of American Publishers and the Book Industry Study Group. The groups compiled data provided by nearly 2,000 publishers. Total overall U.S. book market sales declined 2.5 percent to $27.2 billion in 2011 from $27.9 billion in 2010, the report said. While ebooks increased in strength, bringing in more than $2 billion in 2011, the majority of publishers’ revenue still came from print books, with $11.1 billion in 2011.”

While only holding 15% of the total book market, the market share growth of E-books is quite breathtaking. In a year that saw overall book sales fall by 2.5% over the previous year, E-books market share more than doubled. This raises some critical questions for all libraries in response to this dramatic shift:

  1. Did your library shift enough in by doubling your E-book holdings and decreasing your print purchases?  Or are you falling behind the customer demand curve?
  2. What will be your strategy to monitor the effective weeding of print materials as the usage continues to swing to digital formats?
  3. What will be your shelving and floor space strategy as your print holdings decrease in size? What will you do to effectively use this new found extra space?
  4. Did your library spend the last few years with a renovation/expansion project on hold due to the troubled economy? Are those old plans even valid anymore?
  5. Are your library’s customer demand patterns for E-books the same demand patterns as they were for print hardcovers. Did you know one of the hottest demand E-book category is the “romance” genre? Do you know that an increasing number of elementary grade students have their own E-book device?
  6. How are you delivering, informing and marketing this collection shift for your customers?
  7. Are you making Kindles, Nooks and other E-book readers available to your customers. Are you offering training and support to your customers who already have their own devices? 
  8. How does your customer access your E-book collection? Is it easy, intuitive and customer friendly?
  9. Does your E-book website portal allow for and promote the: tagging, rating and reviewing that happens in the online retail world? Compare your site to Amazon and see the difference.
  10. How will you handle the likely customer complaints as your non E-book customers come to recognize the smaller collection size of print?
  11. Are you and your staff trained and ready to positively handle these challenges? Are you ready to promote and support these changes? This is real and unstoppable.

I believe this is the beginning of a tremendously positive opportunity to reinvent your library to make it even more relevant, useful and an even more important component of your community’s quality of life.  This is a new opportunity to reach out to and connect with both new and existing users of your library who may choose to access and use your services in a new 24/7, 100% digital way. Lets face it, most of us have changed our retail shopping behavior because of great internet retailers. Our expectations about what shopping is have changed. Libraries need to rapidly adjust to these changes. What happens to your funding if you don’t keep up with this change?

Are you up to the challenge?

New Library Technologies Dispense With Librarians – WSJ.com

October 26, 2010

 

The article below highlights possible new ideas to the challenges facing public libraries: how do you improve or extend services when you are faced with continuing budget shortfalls?

Clearly – technology will have to play a role.  Netflix and Redbox has changed the delivery of videos to the home. Blockbuster has again filed for bankruptcy and will probably completely disappear.  Big box pharmacies (Walgreens and CVS) have added 24-hr. drive – throughs for prescription pick ups. 

Isn’t it time for libraries to aggressively explore ways to use new delivery options for providing service for it’s customers?

I have no real fear that most libraries will go away. Strong libraries will continue to provide social and content connections for their communities. Having said that – libraries that are slow to innovate and find new ways to provide additional convenience and services will be in jeopardy.

New Library Technologies Dispense With Librarians

http://online.wsj.com/article/SB10001424052702304354104575568592236241242.html 
 Text By CONOR DOUGHERTY

HUGO, Minn.—In this suburb of St. Paul, the new library branch has no librarians, no card catalog and no comfortable chairs in which to curl up and read.

LIBRARY1
Matt McLoone for The Wall Street Journal

A library worker shows how to check out books from a digitally locked cubby, in Hugo, Minn. Audio

Listen: Conor Dougherty reports on the library of tomorrow and what’s behind the shift.

Instead, the Library Express is a stack of metal lockers outside city hall. When patrons want a book or DVD, they order it online and pick it up from a digitally locked, glove-compartment- sized cubby a few days later. It’s a library as conceived by the Amazon.com generation.

Faced with layoffs and budget cuts, or simply looking for ways to expand their reach, libraries around the country are replacing traditional, full-service institutions with devices and approaches that may be redefining what it means to have a library.

Later this year Mesa, Ariz., plans to open a new “express” library in a strip-mall, open three days a week, with outdoor kiosks to dispense books and DVDs at all hours of the day. Palm Harbor, Fla., meanwhile, has offset the impact of reduced hours by installing glass-front vending machines that dispense DVDs and popular books.

The wave of innovation is aided by companies that have created new machines designed to help libraries save on labor. For instance, Evanced Solutions, an Indianapolis company that makes library software, this month is starting test trials of a new vending machine it plans to start selling early next year.

“It’s real, and the book lockers are great,” said Audra Caplan, president of the Public Library Association. “Many of us are having to reduce hours as government budgets get cut, and this enables people to get to us after hours.”

Some library directors worry that such machines are the first step toward a future in which the physical library—along with its reference staffs and children’s programs—fades from existence. James Lund, director of the Red Wing Public Library in Red Wing, Minn., recently wrote skeptically about the “vending library” in Library Journal, a trade publication.

“The basis of the vending machine is to reduce the library to a public-book locker,” Mr. Lund said in an interview. “Our real mission is public education and public education can’t be done from a vending machine. It takes educators, it takes people, it takes interaction.”

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Matt McLoone for The Wall Street Journal

A skeptic of the approach, James Lund, of the Red Wing, Minn. public library:   ‘We are not a public-book locker.’

Public libraries are an American creation. The first was introduced by Benjamin Franklin, who created a co-operative library funded by people who used it. The first tax-supported library was founded in Peterborough, N.H., in 1833, according to Larry Nix, a retired librarian and library historian. Today there are about 16,700 public library buildings in the country.

Robo-libraries are still a relatively rare sight. Public Information Kiosk Inc., a company in Germantown, Md. that sells kiosks and vending machines to libraries, has had 25 orders for a book-and-DVD-dispensing machine that the company introduced last year. Fred Goodman, the company’s chief executive, estimated that, overall, there are no more than a few dozen vending machines now in operation. Still, he expects to sell at least twice as many units in 2011.

Hugo is a town of 13,700 people on the northern fringes of the Minneapolis-St. Paul metropolitan area that has seen its population double in the last decade. But surrounding Washington County is struggling to build the infrastructure to support the newcomers: Over the past year, the county’s nine-branch library system has cut the equivalent of two full-time workers to trim costs.

And yet, the system is popular: Visits last year rose 10% compared to 2007.

The combination of greater demand and leaner resources is visible in the wait list for some popular books. The system has 32 copies of “Freedom,” the new Jonathan Franzen novel set in nearby St. Paul, but 321 people on the waiting list—a 10 to 1 ratio. In flusher times, the wait-list ratio was usually closer to 5 to 1 for popular titles.

The 20 lockers of Library Express won’t solve that problem, but they have made the library more convenient. The county is adding 20 more lockers next month.

Melody Baker, 47, recently used the lockers to check out the best seller “Eat, Pray, Love,”—”I had to see what the fuss was about,” she said.

The library’s main branch is five miles from her house, but Ms. Baker, who is a personal care attendant for an autistic child, says it’s hard to get there during business hours when the library is open. “It’s difficult for me to get up there,” she said of the library’s main branch. “This makes it much easier to get library material.” 

via New Library Technologies Dispense With Librarians – WSJ.com.


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